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XPRO FAQ

Frequently Asked Questions (F.A.Q)

 

Q:

Map and items load very slow, especially when i move to a different map

A:

Nothing is downloaded in XPRO. The client is browser based. You download all the necessary files when you visit the map the first time and it gets cached. Once its cached, it should be quick the next time around to go to that map. Same with equipment items, You might not see the image right away as its being downloaded the first time
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Q:

All items I see are Unknown Item that looks like an apple.

A:

You have downloaded an outdated iteminfo from the server. Close out your XPRO app and get back to the RebornRO login screen. Click the folder on the bottom right of the screen and clear your coonfig and cache. *NOTE: If you clear the cache, it will re-download again the maps that you will be visiting
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Q:

I cant see some headgears and costumes worn in mobile.

A:

Custom headgears/costumes, and dynamic NPC's (guild flags) are still not supported with XPRO. Only official headgears and costumes can be seen in mobile for now.

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Q:

Im getting an error during login cannot find file from a specific map
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A:

Close your XPRO app, and log back in. If it still persist, clear your cache the same step as the answer above.
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Q:

Cannot chat in Android. It wont chat even if i press "Enter"

A:

Perform an Alt-Tab in the app, and go back to the XPRO application right away. You should be able to chat after that
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Q:

the icons and chat boxes are too big for my screen

A:

You can adjust the UI settings in the app by tapping the X button on the top right, and tap "Settings", and adjust to your convenience
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Date Modified : 2020-05-19

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